Linux Software Support
- Price:
-
£0.00
- Ex Tax:
- £0.00
- Product Code: linuxsupport
- Availability: In Stock
Linux Support Plans
Whether you're an individual user or a growing business, our subscription-based Linux support service gives you direct access to expert help when you need it most. Choose the plan that best fits your needs:
Personal – £49 (inc VAT)
One-Off Ticket – Simple, Affordable, No Commitment
- Ideal for home users or hobbyists
- Submit one support ticket for a specific issue
- No ongoing subscription
- Expert Linux assistance included
✔ No subscription
✔ Great for non-commercial use
✔ Get help with desktop or general Linux issues
Personal Pro – £99/year (inc VAT)
Up to 3 Tickets Annually – Peace of Mind for Power Users
- Best for individuals who need occasional help
- Includes up to 3 support tickets per year
- Use your tickets anytime during the year
- No stress, no surprises
✔ Cost-effective for advanced users
✔ Covers desktop, laptop, or home server issues
✔ Ideal for developers and Linux enthusiasts
Business – £250/year (ex VAT)
Priority Support – Up to 2 Tickets Annually
Required for company email addresses
- Designed for small teams and startups
- Priority ticket handling
- Includes up to 2 tickets per year
- Tailored for commercial use
✔ Faster response times
✔ Support for business-critical systems
Business Pro – £1000/year (ex VAT)
Full Support – Up to 10 Tickets + Server Support
Required for company email addresses
- Ideal for businesses running production environments
- Includes server-level support
- Up to 10 tickets per year
- Priority response and resolution
✔ Priority handling of all issues
✔ Covers desktop + server Linux support
✔ Perfect for SMEs or IT teams managing infrastructure
Need More?
Have more advanced needs or want custom SLAs? Contact us for enterprise-level support plans tailored to your business.
Note:
* Support subscriptions are non-refundable. If in the event we are unable to provide any resolution for the reason the ticket was created, the created ticket will not count towards your allotted ticket amount.